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#728 Increasing Bitcoin Adoption w/ Chris McAlary

11/21/2021 · 23 min · transcript via mlx

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Key topics

— Chris McAlery founded CoinCloud, the world's largest two-way digital currency ATM network with 4,500 locations across 48 US states and Brazil, after early Bitcoin mining and witnessing the Black Friday poker site seizures of 2011.

— CoinCloud operates a cash-to-crypto business model placing kiosks in retail locations like 7-Eleven and HEB, generating significant foot traffic and revenue per square foot for host retailers.

— The platform serves unbanked and underbanked populations who prefer cash transactions and lack traditional banking relationships, especially important in markets like Brazil where over 50% of people are paid in cash.

— KYC compliance tiered at $1,000 lifetime (phone number only), $8,500 per day (ID scan), and $25,000 per day (SSN and source of income questions).

— Talent acquisition challenges persist despite crypto sector appeal; over half of recent customer support hires already have crypto knowledge or NFT holdings, showing generational shift in industry familiarity.

— Regulatory risk at state and federal levels remains the biggest business threat, though McAlery expects long-term regulatory clarity as policymakers better understand the space.

Market & price signals

— None discussed.

Actionable insights

— For unbanked or underbanked individuals, CoinCloud kiosks offer the easiest entry point into Bitcoin and crypto with minimal friction: buy as little as $1 with just a phone number and cash, receiving funds in minutes rather than weeks of online onboarding.

— Retailers benefit substantially by hosting CoinCloud machines; the kiosks generate the highest revenue per square foot in most stores, attract approximately 300 new customers monthly, and create repeat traffic from people selling crypto for cash.

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